Answers to common questions about giving to Towncrier.
This article addresses practical and administrative questions related to donations, receipts, and payment processing.
Will I receive a donation receipt?
Yes. After your donation is completed, a receipt is automatically sent to the email address you provided.
Why does my receipt mention “Transform Our World Netherlands”?
Towncrier operates as a ministry branch (daughter organization) under Transform Our World Netherlands, which serves as the legal and administrative entity for financial processing.
Because of this:
Donations may be processed under the name Transform Our World Netherlands
This name may appear on your donation receipt or bank statement
Please rest assured:
Your donation is designated for Towncrier
Funds are stewarded according to Towncrier’s mission and activities
-
This structure ensures legal compliance, transparency, and accountability
Is my donation still going to Towncrier?
Yes. All donations made through Towncrier’s donation pages are intended for and allocated to Towncrier’s work, even if processed under Transform Our World Netherlands for administrative purposes.
Can I donate from outside the Netherlands?
Yes. International donations are supported. Depending on your location, different currencies and payment methods may be available.
Are donations tax-deductible?
Tax deductibility depends on your country of residence and local regulations. We recommend consulting a tax professional for guidance.
Can I donate anonymously?
Yes. You may choose to hide your name from public displays while still providing the required information needed for payment processing and receipts.
What happens if my payment fails?
If a payment cannot be processed, you will receive an email notification with instructions on how to update your payment details.
Who should I contact if I have questions about my donation?
If you have questions about:
A receipt
A payment
Recurring donations
Administrative details
Please contact our support team, and we’ll be happy to assist you.